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Burnout and written procedures

When the founders become the bottleneck: which work to write down first, what a step-by-step procedure needs, what to automate, and how others take over the work.

Lesson 27 of 30~19 min of learningIncludes ~12 min for questions and tasks

Contents1 of 34 steps
1 of 34 steps

Nina

Friday, 11 p.m.: the SMS service announced an outage for the whole weekend. Only I know how to switch to the backup, and it had to be done before reminders start at 9. Finished at 1 a.m. My third weekend in a row.