Who decides and who pays
In a small business the person who feels the problem, the person who decides and the person who pays are often different people. Talk to each in their own terms.
Lesson 6 of 30~17 min of learningIncludes ~11 min for questions and tasks
Contents1 of 38 steps
Oscar
You
Oscar
Alex Tutor
Alex Tutor
Question 1
Match each person around Greg’s shop with their role in a GarageDesk sale.
Pick an answer for each row. Choosing an answer that is already used moves it to this row.
- Martha, the administratorChoose an answer
- Greg, the ownerChoose an answer
- The mechanicsChoose an answer
- The car ownersChoose an answer
Nina
Alex Tutor
You
Alex Tutor
Oscar
Alex Tutor
Question 2
Martha loved the demo and said, “I’ll mention it to Greg.” A week has passed. What should Oscar do next?
You
Alex Tutor
Oscar
Alex Tutor
Alex Tutor
Question 3
True or false: in Paul’s two-bay garage, the person who feels the problem, the person who decides and the person who pays are the same person.
Nina
Alex Tutor
Oscar
Alex Tutor
You
Alex Tutor
Alex Tutor
Question 4
Which problem would be easiest to sell to Greg, the owner who decides and pays?
Oscar
You
Alex Tutor
Nina
Alex Tutor
Question 5Short answer · AI-checked task
Write what Oscar should say to Greg on Saturday, in 3–4 sentences. Use Martha’s numbers and speak Greg’s language (cars, visits, money), not features.
Write your answer and get a score with feedback from our AI reviewer.
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Alex Tutor
Oscar
Alex Tutor
Alex Tutor
Question 6
Put Oscar’s steps for a shop with an owner and an administrator in order.
Tap an item, then tap where it should go. You can also drag or use the arrows.
Alex Tutor
Alex Tutor
That’s the lesson. You answered every task — nicely done.