Why shops leave

Pick an answer for each row. Choosing an answer that is already used moves it to this row.

• The card expired and three payment attempts failed
  Choose an answerChoose an answerThe customer's business changedNot a fit for the productLeaving by accident: failed paymentNever got to the value
• Signed up, never loaded the client list, cancelled after two months
  Choose an answerChoose an answerThe customer's business changedNot a fit for the productLeaving by accident: failed paymentNever got to the value
• The owner sold the shop to a tire chain
  Choose an answerChoose an answerThe customer's business changedNot a fit for the productLeaving by accident: failed paymentNever got to the value
• Needed a warehouse and invoicing module, moved to a general CRM
  Choose an answerChoose an answerThe customer's business changedNot a fit for the productLeaving by accident: failed paymentNever got to the value

Tap an item, then tap where it should go. You can also drag or use the arrows.

1. 1.The payment fails: the provider retries automatically over the next days
2. 2.Pause the account and keep the shop's data, so it can come back in one click
3. 3.If there's still no payment, Oscar calls the owner
4. 4.A week before the card expires, send the owner a notice with a link to update it
5. 5.After the failed retries, send a Viber message with a payment link