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A two-minute story with three quick exercises. Tap Continue, and the mentor leads the way.
Alex Tutor
Hi! I'm your mentor. Learning here goes through short stories: a scene from work, a quick question, one idea at a time. Get comfortable and just tap. I'll lead the way.
Alex Tutor
Alex Tutor:
Here's today's story. Megan runs sales at CatChow, a cat food company, and the company's new app is her idea: it reorders food before the bag runs out.
Alex Tutor:
Megan can't wait to show it to someone, so she calls her friend Olivia, who has a cat called Whiskers.
Megan
Look: it orders food for Whiskers before the bag is empty, and you never think about it again. Would you use my app?
Olivia
Sure, absolutely! What a great idea.
Megan
She said yes! That's one more happy customer on my list.
Alex Tutor
Alex Tutor
Question 1
Can Megan trust Olivia's “yes”?
Alex Tutor:
Olivia isn't lying on purpose. She likes Megan, and “would you use it?” asks her to guess about a future that doesn't exist yet. People guess generously when a friend is listening.
Alex Tutor:
So here's the one rule that fixes it: ask about what people did in the past, not what they'd do in the future.
Alex Tutor:
“Would you use it?” invites a polite yes. “How did you buy cat food last time?” gets a fact: what she really does, how often, and what annoys her. Facts are hard to dress up, even for a friend who wants to be nice.
Alex Tutor
Alex Tutor
Question 2
Megan calls Olivia again. Put her questions in a good order: start from one real moment, then widen out.
Tap an item, then tap where it should go. You can also drag or use the arrows.
Alex Tutor:
Last one, and this time in your own words.
Alex Tutor
Alex Tutor
Question 3Short answer · AI-checked task
Rewrite Megan's question so it asks about the past, not the future: “Would you use my app?”
Alex Tutor:
That's the whole format: a story, a quick check, one idea, then practice in your own words. Every lesson works like this, a few minutes at a time.
Alex Tutor:
The customer interviews course starts right here: how to get facts instead of compliments from every conversation. Log in whenever you like to save your progress and get AI reviews. It's free.